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■Customers and clients are entitled to a free-maintenance- service policy for one year and a lifelong paid maintenance services after purchase. E-records are set up for each client at purchase so as to guarantee our after-sales services are delivery on time.
■We also implement no-question-asked policy in refunding and returning procedure if our distinguished clients are not satisfied with the items purchased before assembling.
■Hongji Flooring is unconditionally subject to arbitrations made by the Judicial Committee of 30 Self-disciplining Union of 30 Solid Wood Flooring Enterprises in terms of quality inferiority and promises to make compensations to any quality problem immediately after the arbitration arrives.
■Floor-assembling-and-laying-team will performance their duty with professionalism so as to guarantee the satisfaction from the clients.
■After the completion of the assembling and laying procedure, a rigid quality inspection will be imposed to the project completed by our QC staffs and engineers.
■We also offer paid painting renewal and polishing services to clients in Shenzhen and Chengdu even after years of uses.
■And a 800-toll-free hotline is open 24/7 for any problems of our products. Please feel free to dial 8009309108 for help and we offer door to door services all round the clock. ■We also provide sufficient consulting services to our potential clients making them well informed of knowledge about how to select and purchase targeted items and how to maintain good status of our products. | 
